Team and Service

Meet Our Team

1. Visionary Founders

STYLE SHELTAY LLC was founded with a singular vision: to make high-quality guitars accessible to musicians across the United States. Our founders are lifelong music enthusiasts who understand the unique needs of guitar players, from beginners to professionals. Their passion for music drives our commitment to delivering excellence in every product we sell.


2. Skilled Product Specialists

Our product specialists are guitar enthusiasts who live and breathe music. They meticulously select and test each guitar model we carry to ensure it meets the highest standards of quality and performance. Whether you’re looking for an acoustic guitar for a soulful performance or an electric guitar for a rocking stage show, our team ensures you get the best options tailored to your needs.


3. Expert Customer Support Team

We believe that great service is just as important as great products. Our friendly and knowledgeable customer support team is here to assist you at every step of your journey. Whether you need help choosing the right guitar, tracking an order, or resolving an issue, you can count on us to provide prompt and professional support.


4. Talented Luthiers and Technicians

Our in-house luthiers and guitar technicians are masters of their craft. With years of experience in guitar design, repair, and maintenance, they ensure every guitar we sell is in perfect condition before it reaches your hands. From custom setups to expert repairs, they help maintain the quality and longevity of your instrument.


5. Creative Marketing and Design Team

Behind our brand is a team of creative minds who work tirelessly to showcase our guitars in the best light. They craft engaging content, stunning visuals, and helpful resources that make it easier for you to explore and select the perfect instrument.


Our Services

At STYLE SHELTAY LLC, we aim to go beyond selling guitars. We offer a range of services designed to provide a complete and fulfilling experience for every customer.


1. Diverse Guitar Collections

We pride ourselves on offering a wide selection of guitars to cater to every musician’s needs:

  • Acoustic Guitars: Perfect for warm, soulful performances.
  • Electric Guitars: Designed for dynamic and powerful sound.
  • Classical Guitars: Ideal for those seeking traditional tones and elegance.
  • Bass Guitars: For driving rhythm and deep sound.
  • Custom Guitars: Personalized instruments crafted to your unique specifications.

Whether you’re a beginner or a seasoned professional, we have the perfect guitar for you.


2. Personalized Assistance

Choosing the right guitar can be overwhelming, especially with so many options available. That’s why we offer personalized assistance:

  • Consultations: Speak with our guitar specialists for tailored recommendations based on your playing style, skill level, and budget.
  • Buying Guides: Access detailed guides on our website to help you make informed decisions.
  • Virtual Assistance: Schedule a virtual appointment for one-on-one guidance.

3. Custom Guitar Services

For musicians looking for a truly unique instrument, we offer custom guitar services:

  • Choose from a variety of woods, finishes, and designs.
  • Add personalized features like custom fretboards, inlays, or pickups.
  • Collaborate with our luthiers to bring your vision to life.

4. Guitar Maintenance and Repair

To ensure your guitar remains in peak condition, we provide professional maintenance and repair services:

  • Restringing: Replace old strings with new ones for optimal sound.
  • Setup Services: Adjust the action, intonation, and neck for maximum playability.
  • Repairs: Fix cracks, dents, or broken components with precision.
  • Cleaning and Polishing: Restore your guitar’s original shine and cleanliness.

Our skilled technicians handle every repair with care and expertise, ensuring your instrument is returned to you in perfect working order.


5. Accessories and Add-Ons

In addition to guitars, we offer a wide range of accessories to enhance your playing experience:

  • Guitar cases and gig bags for safe transport.
  • Amplifiers for electric guitars.
  • Straps, picks, and capos for added convenience.
  • Strings and tuners for regular upkeep.

6. Shipping and Delivery

We understand that timely delivery is essential when purchasing a guitar:

  • Free Standard Shipping: Enjoy free shipping on orders over $100 within the United States.
  • Expedited Delivery: Need your guitar quickly? We offer expedited shipping options for faster delivery.
  • Secure Packaging: All guitars are carefully packaged to ensure they arrive in perfect condition.

You will receive a tracking number upon shipment, allowing you to monitor your order every step of the way.


7. Hassle-Free Returns

Customer satisfaction is our priority, which is why we offer a straightforward return policy:

  • Returns are accepted within 30 days of delivery for unused items in their original condition.
  • If your guitar arrives damaged or defective, we’ll cover return shipping and provide a replacement or refund.

Visit our Refund and Returns Policy for full details.


8. Educational Resources

We’re here to support your musical journey with resources designed to inspire and inform:

  • Blog Articles: Tips, tricks, and tutorials for guitar players of all levels.
  • Video Tutorials: Learn how to play, maintain, and care for your guitar.
  • Music Community: Join our growing community of musicians to share experiences and connect with like-minded individuals.

9. Gift Cards

Not sure which guitar to buy for a loved one? Give the gift of choice with our STYLE SHELTAY LLC gift cards, available in various denominations.


Our Commitment to You

At STYLE SHELTAY LLC, we are more than just a guitar retailer—we are your partner in music. We take pride in offering not only high-quality products but also exceptional service to help you achieve your musical goals. Whether you’re just starting out or you’re an experienced musician, we’re here to support you every step of the way.

If you have any questions or need assistance, feel free to contact us:

  • Email: tucker@stylesheltay.site
  • Phone: 470-279-3731
  • Address: 2400 E Arizona Biltmore Cir Ste 130, Phoenix, AZ 85016-2115
Shopping Cart
  • Your cart is empty.